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  • Why is there a monthly subscription fee?
    The monthly fee ensures that your digital identity remains active and integrated across both Web2 and Web3 ecosystems. It covers: ✅ Secure and professional hosting ✅ 24/7 display of your digital profile ✅ Technical support and continuous maintenance ✅ Compatibility between Web2 and Web3 ✅ Access to the affiliate program (if eligible)
  • Is there a refund if I change my mind?
    No. Under UK law for digital services: The service starts immediately with your consent, and You are informed that you lose your right to withdraw once the service has begun. By completing your subscription, you acknowledge that the service will start immediately and you waive your right to cancel or request a refund.
  • Is it mandatory to have an active domain and profile to join the affiliate program?
    ✅ Yes, you must maintain an active .gdi.locker domain and a fully operational Global Digital Profile to be part of the affiliate program. This requirement fully complies with: Affiliate program laws: the program administrator has the right to define eligibility criteria, as long as they are clearly disclosed. The Consumer Rights Act 2015 (UK): allows additional benefits like affiliate programs to be conditional on an active subscription. Web3 compliance best practices: blockchain ownership is permanent and independent, but affiliate benefits require an active subscription. Domain ownership on the blockchain is eternal, independent of payments. Profile visibility and affiliate program access are reserved for active members only.
  • I forgot my access credentials. How can I recover them?
    You can reset your password using your registered email address. If you experience any difficulties, our support team is ready to assist you.
  • Can I use my domain as a bio link, digital business card, or email signature?
    Yes! Your domain is perfect for: Instagram, TikTok, LinkedIn, and other social media profiles WhatsApp, Telegram, and messaging apps Professional email signatures Printed or digital business cards with QR Codes Online presentations, portfolios, and stores
  • What happens if I lose my personal key after activating decentralized registration?
    If you choose decentralized ownership with a personal key, you are fully responsible for storing your private key securely. If you lose it, recovery will not be possible, in accordance with blockchain decentralization principles.
  • Why can't I register my domain with a personal key yet?
    At this time, we are in a trademark protection phase. We prioritize offering a simple and accessible experience for the general public, without requiring digital wallets or technical knowledge. Personal key registration will be available in the next phase for those who wish to have fully decentralized ownership.
  • Will the platform have new features?
    Yes! Our roadmap includes: NFT-based digital identities and decentralized validation Corporate and enterprise plans Integrations with social media platforms, dApps, marketplaces, and login systems Expansion of Web3 functionalities for decentralized profiles Active members will have early access and exclusive benefits to all future updates.
  • What is Global Digital Identity?
    It is an innovative platform that allows individuals and businesses to create their own personalized global digital identity using an exclusive domain in the format: yourname.gdi.locker This address is protected by the blockchain (Web3) and fully functional on the traditional internet (Web2), serving as your modern, secure, and globally accessible digital business card.
  • Can I use my identity for my business or brand?
    Yes! You can register domains like: 95744457475857.gdi.locker mybusiness.gdi.locker mybrand.gdi.locker Perfect for: Small businesses Medium and large companies Freelancers and self-employed professionals Personal brands Startups and digital products
  • What happens to my affiliate plan if I stop paying?
    If your subscription is canceled or suspended: ❌ Your affiliate account will be automatically deactivated ❌ All pending commissions will be canceled ❌ Your affiliate network (levels 1 and 2) will be disconnected ❌ Your affiliate code and link will be revoked ❌ You will not be able to rejoin the program without full subscription reactivation Important: To participate in the affiliate program, you must maintain: An active .gdi.locker domain A fully operational Global Digital Profile The affiliate program is exclusive to active members with an active domain and profile.
  • What is the difference between a Global Digital Identity and a traditional domain?
    A traditional domain only redirects to a website. A Global Digital Identity: Is registered directly on the blockchain Provides a customizable public profile Ensures a secure and professional digital presence Seamlessly connects Web2 and Web3
  • Do I need to understand blockchain or Web3 to use it?
    No! Our platform is designed for everyone — with or without technical knowledge. Simply choose your domain, set up your profile, and start using it within minutes.
  • When will I be able to register my domain with my own key?
    In the second phase of the project, we will introduce: Direct registration via digital wallets Lifetime decentralized domain ownership Integration with dApps, Web3 login, and marketplaces Backup and secure export options for your identity Our goal is to make this transition simple, secure, and optional for everyone.
  • Is my domain name unique? Can someone else register the same name?
    Yes. When you register a domain, it becomes unique and exclusive to you, provided that: Your subscription remains active, or You have registered it on the blockchain with a personal key (in the future). Example: If you register john.gdi.locker, no one else can register that same name.
  • Can I cancel my subscription at any time?
    Yes, you can cancel through your dashboard or by contacting support. Important: ❌ No prorated refunds for the current month ❌ Cancellation immediately disables your Web2 profile and dashboard access ❌ After 30 days of inactivity, the domain may be released for reuse if it has not been registered on the blockchain with a personal key. If already registered on the blockchain, the domain remains permanently yours.
  • What is included in the monthly subscription?
    ✔ Exclusive domain in the format yourname.gdi.locker ✔ Personalized digital profile with photo, bio, links, social media, and QR Code ✔ Full customization panel ✔ Global access via Web2 ✔ Preparation for seamless Web3 and blockchain integration ✔ Ongoing technical support ✔ Participation in the affiliate program ✔ Secure, scalable, and blockchain-protected infrastructure
  • Is my domain protected on the blockchain?
    Yes. We use the Bitcoin blockchain through the .gdi.locker extension to ensure: Unique and immutable registration Complete protection against fraud or duplication A global and independent digital identity
  • What happens if I stop paying?
    Your digital identity will be immediately suspended on Web2. Your profile will become invisible to the public, and access to your dashboard will be blocked. Your domain will remain exclusively yours, protected and permanently reserved. You may reactivate your profile at any time by renewing your subscription, without losing your domain. 🔐 If you later activate personal key registration, your domain ownership will be fully decentralized and permanent, independent of the Web2 platform.
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